Privacy Notice

Who we are

Firefly Dimension, Inc. ("we", "us") runs this website.

For anything about your personal data, including the requests described under "Your rights", write to privacy@fireflydimension.com.

In short

This website has no analytics, no advertising and no tracking cookies of our own. Its fonts and images come from our own server, so an ordinary visit sends nothing to anyone else.

We receive personal data in two ways: when you send us a message through the contact form, and in the logs our web server keeps of every visit. If you use the contact form, Google's reCAPTCHA service also receives some data, to check that you are not a bot.

When you send us a message

The contact form asks for your name and work email, which of our products interests you, and, if you choose, your company and a message.

We use what you send to read and answer your message and to keep a record of our conversation with you. We do not add you to a mailing list or use what you send for advertising.

Your message reaches us through Google, our email provider, which delivers it on our behalf. We keep it for 12 months after our last exchange with you, then delete it.

We rely on our legitimate interest in answering the people who contact us or, where you ask about buying from us, on taking the steps you ask for before a contract.

Spam protection: Google reCAPTCHA

The contact form is protected by reCAPTCHA v3, a Google service that estimates whether a form is being used by a person or a bot. It loads and runs once you click or tab into one of the form's fields.

When it runs, Google receives your IP address, information about your browser and device, and how you interact with the page, and may set or read cookies of its own. We receive Google's assessment, which we use to decide whether to accept the message. Google's Privacy Policy and Terms of Service apply to its handling of this data.

We rely on our legitimate interest in keeping spam and abuse out of our inbox.

Server logs

Like any web server, ours records each request it receives: your IP address, the date and time, the page or file asked for, the address of the page that linked to it, and what your browser reports about itself.

We use these logs only to keep the site running and secure, for example to find faults and block attacks. Our server is with a hosting provider in San Francisco, US. The logs are deleted after 14 days.

We rely on our legitimate interest in running a secure website.

Who else receives your data

• Our hosting provider, whose data centre holds the server the website and its logs are on.
• Google, our email provider, which delivers contact-form messages to us.
• Google, for reCAPTCHA, as described above.

We do not sell your personal data or share it with anyone else for their own purposes, unless the law requires us to.

Data outside your country

Our hosting provider, spam protection service provider and the service that delivers our messages may process data in countries other than yours, including the United States. Where the law requires it, these transfers are covered by safeguards such as the European Commission's standard contractual clauses.

Do Not Track

This website does not track you over time or across other websites, so there is nothing for a Do Not Track signal from your browser to switch off, and the site behaves the same either way.

Google's reCAPTCHA runs once you click or tab into one of the contact form's fields, as described above, regardless of your browser's Do Not Track setting.

Your rights

Depending on where you live, you may have the right to:

• see the personal data we hold about you and get a copy of it;
• have it corrected if it is wrong;
• have it deleted;
• object to how we use it, or ask us to limit it;
• receive it in a form you can pass to someone else.

To use any of these rights, write to privacy@fireflydimension.com. We will answer within the time the law sets, usually a month. You can also complain to the data protection authority where you live.

Changes to this notice

If we change how we handle personal data, we will update this page and the date at the top.